![]() Maybe I'm at a wrong Forum to get answers to the type of questions I have. I have yet to see anyone with answers to any of my questions. However, I put up two posts to see if I can get answers to several questions I have. I was thinking about talking about this camera in detail in another section at this Forum. For the maximum SD card storage, please refer to The Maximum SD Card Storage/Capacity Reolink Camera Supports. Note: Reolink cameras accept SDHC or SDXC micro SD cards. Within 24 hours, the image turns to black & white and it stays that way. 8GB or 16GB or 32 GB is suggested (Up to 256GB for specific models) Read and Write Speed. Regarding the problem I've been having with motorized LBV2723 camera is that when you first turn it on, the camera image is always in full color. It's a lot of hassle to go thru to get a replacement recorder or camera. This includes having to change the bad camera from the current location to another location. Can anyone tell me if Lorex 1080 HD cameras are compatible with any other system (i.e. 2016, Lorex quit providing technical support help or customer service to their customers. Then I have to go outside with a ladder and follow the technician's direction to try to isolate the problem. Therefore, I'm thinking about switching to another brand of camera surveillance system because I need occasional help from technical support. The technician remotely takes over your computer and goes over all the settings and making sure the problem is not caused by the recorder. Here's what happens when you first contact the technician about the camera that's not working right. If your bad camera meets all the criteria, then the technician must then review the case with his supervisor and get the necessary authorization to replace the defective device. Keep in mind, Lorex technicians has a very strict procedure to follow to make sure the camera is really defective and not caused by operator error. In this case I think I know where the problem is and maybe I can help Lorex in perfecting this particular camera. I plan to post about this camera in another section at this Forum. The people in the technical support group isn't up to speed on this problem and they kept sending me replacements with the same defect. The original camera of this model was changed out three times and they all exhibit the same problem (factory or design defect). It works with Microseven software for Windows, MacOS and Microseven app for iOS and Android. My real problem I'm experiencing is with Lorex's new motorized camera (LBV2723-C). The only reason I'm considering switching the recorder is that I depend on technical support and since Lorex has quit providing this service I thought maybe it's time I change out the recorder of a different brand that provides excellent technical support that I need occasionally. The recorder completely failed in June and Lorex replaced it and I have not had any problem since then. I upgraded my Lorex system in February 2016 by purchasing their latest model recorder (DV708-D) and also updated my cameras from 720 to 1080HD cameras. I think I saw over 100 people venting their anger toward Lorex. My primary reason for posting my thread at this Forum is to get some answers. I am not angry at Lorex and I am not trying to get even for their poor service. Apparently I didn't do enough to explain why I'm posting my comments/questions at this Forum.
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